Privacy Policy

1. Introduction

WEBREST SOLUTIONS LIMITED ("we", "us", or "our") is committed to protecting the privacy and security of personal information. This Privacy Policy explains what data we collect, why we collect it, how it is processed, and the rights available to you under applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy applies to personal data processed through our website at webrest-solutions.com, our marketing communications, and any related IT Marketing services we provide. By using our website or submitting information to us, you acknowledge that you have read and understood this Privacy Policy.

2. Data Controller

The data controller responsible for your personal information is:

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us using the details above.

3. Information We Collect

We may collect and process the following categories of personal information, depending on how you interact with us:

Information you provide directly

• Contact details such as name, email address, telephone number, and company name
• Enquiry and correspondence content submitted through contact forms or email
• Marketing preferences and communication choices
• Any other information you voluntarily provide when requesting our IT Marketing services

Information collected automatically

• Device and browser type, operating system, and screen resolution
• IP address and approximate geographic location derived from it
• Pages visited, time spent on pages, referral sources, and navigation paths
• Cookie identifiers and similar tracking technologies, where consent has been given

4. How We Use Your Information

We use personal data for the following purposes:

• Responding to enquiries and providing information about our IT Marketing services
• Delivering, managing, and improving our marketing and consultancy offerings
• Sending service-related communications and, where permitted, marketing messages
• Analysing website usage to enhance user experience and content relevance
• Maintaining the security, integrity, and performance of our website and systems
• Complying with legal obligations and resolving disputes

We do not use personal data for purposes that are incompatible with those described above without notifying you in advance.

5. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases when processing personal data:

• Consent — where you have given clear permission, such as for non-essential cookies or marketing communications
• Contract — where processing is necessary to perform a contract or take steps at your request before entering into one
• Legitimate interests — where processing supports our business operations, website security, or service improvement, provided your rights do not override those interests
• Legal obligation — where we must comply with applicable laws and regulatory requirements

6. Cookies and Similar Technologies

Our website uses cookies to ensure core functionality and, with your consent, to analyse traffic and improve performance. Cookies are small text files stored on your device when you visit a website.

Types of cookies we use

• Essential cookies — required for the website to operate correctly, including security and session management
• Analytics cookies — help us understand how visitors use our site; these are only activated with your consent

When you first visit our website, a cookie banner allows you to accept all cookies or restrict usage to essential cookies only. You can also manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

7. Data Sharing and Third Parties

We do not sell personal data. We may share information with trusted third parties only where necessary and subject to appropriate safeguards, including:

• Service providers who assist with website hosting, analytics, email delivery, or IT infrastructure
• Professional advisers such as legal or accounting firms, where required
• Regulatory or law enforcement authorities when legally compelled to do so

All third-party processors are required to handle personal data securely and in accordance with data protection law. We ensure that appropriate contractual arrangements are in place before any data is shared.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Retention periods vary depending on the type of data and the context of processing.

When personal data is no longer required, we securely delete or anonymise it so that it can no longer be associated with an identifiable individual.

9. Your Rights

Under UK data protection law, you have the following rights in relation to your personal data:

• Right of access — request a copy of the personal data we hold about you
• Right to rectification — request correction of inaccurate or incomplete data
• Right to erasure — request deletion of your data in certain circumstances
• Right to restrict processing — request limitation of how we use your data
• Right to data portability — receive your data in a structured, machine-readable format
• Right to object — object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent — withdraw consent at any time where processing is consent-based

To exercise any of these rights, please contact us at info@webrest-solutions.com. We will respond within the timeframe required by law. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

10. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include access controls, encrypted connections (HTTPS), and regular review of our security practices.

While we take data protection seriously, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to minimising risk and responding promptly to any identified vulnerabilities.

11. International Data Transfers

WEBREST SOLUTIONS LIMITED is based in the United Kingdom. Where personal data is transferred outside the UK, we ensure that appropriate safeguards are in place — such as adequacy decisions, standard contractual clauses, or equivalent mechanisms recognised under UK data protection law — to protect your information to an equivalent standard.

12. Contact Us

For any privacy-related enquiries, requests, or concerns, please contact:

We may revise this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updated version will be published on this page. We encourage you to review this policy periodically.